Our clients are POS Dealers who deliver 24/7/365 help desk services to restaurant and hospitality merchants. We understand that the demands of 24/7 support lead to challenges like diminished customer experiences, staff burnout and high labor costs.
Our founders have over 20 years of POS industry experience, and have lived the challenge of providing quality 24/7/365 help desk services. We established an offshore help desk, and began outsourcing these services to other POS dealers 8 years ago. In that time we have worked with many of the top dealers in the industry.
We provide IT professionals with expertise in customer service, and we can fill any time frame you need. From handling late-night and weekend calls to offering full 24/7 support, we help reduce strain on U.S.-based teams while ensuring seamless coverage.
For More Information call Bret Gundlach at 608-658-5119 or email to bret@powerhd.biz
